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Home > Residential Services > Local Phone Service > Phone Service Options > Custom Calling Features > Calling Name and Number Identification

   This feature allows you see the name* and the telephone number of the party calling you, giving you the option of answering or not.  To use Calling Name and Number Identification, you need a special display phone or a display add-on unit, which you may buy from us, for your existing phone that will show the name and number.
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How to use Calling Name and Number Identification:
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When you receive a call, wait until your telephone completes the first ring.  The calling telephone name** and number will automatically appear on your display screen.
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Notes:
  • If the letter "P," "PRIVATE," or "BLOCKED" appears on your screen, the caller may have blocked the display of his or her name and/or number.  You can choose whether to answer the call or not.
  • If "OUT OF AREA," or "UNAVAILABLE," or "UNKNOWN NUMBER" appears, the caller is calling from an area or equipment where the information is not available. 
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Will not work with calls originating from an area or long distance carrier not providing Caller Identification service, toll free numbers, 900 and 976 numbers, international calls, and some cellular calls.
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The caller's name will appear as the name associated with the calling number in the telephone company records.



 
 

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