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Home > Business > Phone Service > Phone Service Options > Custom Calling Features > Selective Call Forwarding

   Selective Call Forwarding enables you to have your most important calls follow you.  You select and program the calling phone numbers you want forwarded and the destination number to which they are to be forwarded.*  When this feature is turned "on," calls from numbers in your forward list will be routed to your "forward-to" number.  All others will ring at your phone as usual.
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How to use Call Forwarding:
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Press   (On a rotary phone, dial 1163)
Listen for an announcement telling you whether the feature is currently on or off.  A prerecorded voice will then tell you how many (if any) numbers are currently stored in your forward list.
Follow the voice instructions and press  to turn the feature ON (if it is currently off), or turn the feature OFF (if it is currently on).
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To add the last caller to your forward list:
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Press (On a rotary phone, dial 1201)
You will hear two short beeps.  This informs you that Call Forwarding is no longer activated, and calls to your number will ring at your telephone normally.
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To enter your "forward-to" number:
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The first time you turn the service, you'll be asked to enter the number to which you'd like your special calls forwarded. From then on, the system will simply remind you of the current "forward-to" number.
If the current number is correct, press 
If you wish to change the current "forward-to" press  and then follow the voice instructions.
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To add a number to your list:
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Press  (on a rotary phone, dial 12). Follow the voice instructions.  You can store up to 32 numbers in your Selective Call Forwarding list.
To remove a number from your list:
Press   (on a rotary phone, dial 11).  Follow the voice instructions to remove any or all of the numbers on your list.
To hear the phone numbers on your list:
Press .  After the list is read, voice instructions will follow.
To hear the instructions again:
Press 
Notes:
  • You may press , or  at any time rather than waiting for the voice menu instructions.  (On a rotary phone, dial 1, 0, 12 or 11.)
  • The list you create here is separate from any other lists you may be using for Selective Call Acceptance, Selective Call Rejection, and similar features.
  • This service can work with Call Forwarding (all calls).  Numbers on your selective list will follow you to your Selective Call Forwarding number.*  All other calls will be routed to your regular Call Forward number.  The Selective Call Forwarding number will ring with a distinctive ring.

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*  Toll Charges apply if you forward calls to a long distance number.



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